delivery

DELIVERY & SHIPPING

COVID-19 UPDATE

It's business as usual at Harding Gomez with our team taking lots of precautions to stay safe whilst still getting our hampers picked, packed and out the door. Our warehouse allows the team to easily social distance and our office team if not working from home are taking cautionary measures accordingly.

We're still offering fast next day delivery and our team are still here to help with any questions you have. We have lots of Christmas hampers ready to be delivered next day (read on for more details on our next day delivery).

FREQUENTLY ASKED QUESTIONS ABOUT DELIVERY AND SHIPPING

CHRISTMAS DELIVERY CUT OFFS

To avoid any issues we will be dispatching our last parcels Monday 20th December. We strongly advise not to select a delivery date later than 21st December. Any orders that arrive after 1pm Monday 20th December will not be dispatched until Monday 3rd January as we are closed during this period.


NEXT DAY DELIVERY

Next Day Delivery is for working business days Monday to Friday to UK mainland with the cut off time for next day delivery being 1PM. Next day orders made after 1pm on a Friday will be dispatched on Monday

If you do not wish for next day delivery and would like a delayed date or Saturday delivery, you will be able to select your own delivery date using our delivery calendar at checkout.


SELECTED DELIVERY DATE

If next day delivery does not suit you when you reach checkout you will be able to select a delivery date on the calendar that is appropriate. We will then hold delivery until this date for you, simple!

If you would like a Saturday delivery you are able to select this on the payment checkout page (not on the calendar). There will be a surcharge of £19.95 for Saturday delivery.

If you are sending to Northern Ireland or non-UK mainland there is a surcharge of £15.

If a delivery date is not selected your order will be sent on the next working day (or Saturday if you have paid for Saturday delivery).


WHEN WILL MY ITEMS BE DELIVERED?

Our couriers DPD operate an all-day (8-6pm) delivery service with an ETA often not available to us, however if you provide a valid mobile number with your order text alerts and updates will be sent to you! These updates include information on delivery date and how to track your order. We also send via email the tracking details when we dispatch the order.


HOW MUCH IS DELIVERY?

  • Next day delivery or selected date to UK mainland is £6.95
  • Northern & non-UK mainland is £15.00
  • Weekend Delivery is £19.95

*Please note shipping to Northern Ireland or non-UK mainland may take up 2-4 days.


RECYCLABLE PACKAGING POLICY

In our quest to be 100% recyclable the last of our Harding Gomez Hamper boxes that were 90% recyclable are being phased out and our wonderful new eco kraft boxes will be used going forward. Along with our wrapping paper and outer boxes this will result in our packaging being 100% recyclable!


CHARITY DONATIONS

Each hamper includes either two meal donations to food poverty fighters FareShare Uk or a donation to mental health charity Mind. Simply select the appropriate drop down as you tailor your order on the product page. Both these charities were selected by our staff and remain close to our hearts.

Mind


Mind provide advice and support to empower anyone experiencing a mental health problem. They campaign to improve services, raise awareness and promote understanding.

They support people disproportionately affected by mental health issues. People from racialised communities, young people, and people living in poverty.

www.mind.org.uk

FareShare


FareShare is the UK’s longest running food redistribution charity. They were born out of the belief that no good food should go to waste, especially when people are going hungry. This belief is as central to their work now as it was 25 years ago.

In the 25 years since FareShare launched they have provided food equivalent to 236.8 million meals – all provided to people in need via their network of frontline charities, and worth £179.9 million in costs avoided by the voluntary sector if they bought the same food and drink.

www.fareshare.org.uk